2. Information We Collect

2.1 Personal Information:

• Name, age, gender, date of birth
• Contact information (email, phone number)
• Religious information (denomination, church affiliation, religious practices)
• Photos and profile images
• Professional information (education, occupation, income range)
• Family background and preferences
• Partner preferences and expectations
• Location information

2.2 Special Category Data:
With your explicit consent, we process:

• Religious beliefs and practices
• Caste/community information (where applicable)
• Other sensitive personal information you choose to share

2.3 Technical Information:

• IP address, browser type, device information
• Usage data, search history, cookies
• Log files and analytics data

3. How We Use Your Information

• To provide matrimony matchmaking services
• To create and display your profile to potential matches
• To communicate with you about matches and platform updates
• To improve our services and user experience
• To ensure platform security and prevent fraud
• To comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

• Consent: For special category data and marketing communications
• Contract: To provide the matrimony services you request
• Legitimate Interest: Platform improvement and security
• Legal Obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

5.1 Profile Visibility:
Your profile information (excluding contact details) is visible to:

• Other registered users based on your privacy settings
• Matchmakers/facilitators on our platform
• Pastors/verification authorities (where applicable)

5.2 Service Providers:
We share information with:

• Payment processors (for premium services)
• Cloud hosting providers
• Analytics and marketing service providers
• Customer support platforms

5.3 Legal Requirements:
We may disclose information when required by law or to:

• Protect our rights and safety
• Prevent fraud or security issues
• Comply with legal processes

6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses for EU data transfers.

7. Data Retention
We retain your personal data for as long as necessary to provide our services:

• Active profiles: Until account deletion request
• Inactive accounts: 2 years, then anonymization
• Financial records: 7 years for legal compliance
• Cookies: As per cookie policy settings

8. Your Rights

8.1 Global Rights:

• Access your personal information
• Correct inaccurate data
• Delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent

8.2 Region-Specific Rights:

• EU/UK: GDPR rights as outlined above
• California: CCPA/CPRA rights including opt-out of sale
• India: Rights under DPDPA 2023 including grievance redressal

9. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

10. Children’s Privacy
Our services are for individuals 18 years and older. We do not knowingly collect information from minors.

11. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes and obtain consent where required.

12. Contact Information
For privacy-related inquiries:
Email: privacy@shubamangala.com
Grievance Officer: [Name], grievance@shubamangala.com
Data Protection Officer: [Name], dpo@shubamangala.com

13. Consent
By using our services, you consent to this Privacy Policy and our Terms of Service.